"I think New York is suffering from some PTSD. @JetBlue Having issues booking and no tech help unreal. It was a nonrefundable flight, but I got credit (minus $50 fee). this is insane. It's not always clear what is the best way to talk to JetBlue representatives, so we started compiling this information built from suggestions from the customer community. @JetBlue your travel bank/"sabre" system for coronavirus credits and cancellations is not working well. Great job JetBlue !!! I have tried via email and no one is replying. Booking flights (There is an additional fee for booking a flight by phone. @NFB_voice @NAGDU @USDOT @JetBlue @AmericanAir @Delta @united @SouthwestAir The link is not working. @JetBlue are you having some tech issues?? @BarclaysBankUS has been a horrible company partnered with @JetBlue they do not represent JetBlue well at all. I asked for a cup and was told "No coffee service due to Covid restrictions". I am very pissed about this news, I imagine many dog owners who need their pets for emotional support while flying are too. @HeatherJWeir Sometimes people have to wait for their call to be answered. The credits in your Travel Bank account can be used to pay for air travel through JetBlue. Works fine on cell, but not on laptop. . Try reaching JetBlue via its social media accounts on Twitter or Facebook. How Do I Get Compensated for My Jetblue Airlines Flight Being Delayed? @JolonnDunbar #NEVERWORK. Flown @JetBlue about 102 times now. I am sure i am not the only one having issues. Never received email with password for travel bank JetBlue canceled my flight. customer experience. This is why I typically fly delta. As of February 11, 2021, JetBlue will offer up to two daily flights between Miami and Los Angeles. @JetBlue I’m trying to book a flight and your website is down! The disorganization and the short staffed checkin created mayhem for many travelers today instead of me. @JetBlue as usual all chat options (text and online chat) are not available and your website isn’t working and calling is a long hold. 5 hrs since we took off from HPN on flight 1051 and we are now @JFK due to equipment problems. For a 3hour flight this isn’t a delay this is abuse customer service has been horrible and the ground crew at this airport has been disrespectful I’m flying with my dog she’s having anxiety issues I’m having back pain FLIGHT 893, @JetBlue longtime mosaic with disability request denied due to mobility not the issue 1st row empty then filled with 0 physical disabilty .. did you sell the seats instead of help loyal mosaic??? I asked to speak to a manager I was disconnected. Please advise today @JetBlue Your book a flight function on the website is not working. Please fix the website while the sale is on. You can refer to your Travel Bank statement to view your current balance, as well as transactions and each credit’s expiration date. Can't you please give me another 6 months? @YatraOfficial But when you get down to simple pleasures, like blow-off-steam Vegas trips, it’s a bummer I most likely won’t be back there til summer?? At least she understood the times that we are in and has redeemed ya’ll ? 1/2. @JetBlue Well aware of seatguru mate. @JetBlue 1 bathroom inoperative and a few TV’s not working. @JetBlue Is your website down? @shittycoachsays @DoctaCizzle @JetBlue pretty disappointed in the lack of mask enforcement on my flight from JFK->MCO, especially while dealing with maintenance issues ?? @JetBlue Way to ruin Christmas. All customers will have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of fare selected. @JetBlue @JetBlue there’s no confirmation that a third bag is not allowed. Works fine on cell, but not on laptop. jetblue has given me nothing but problems to and now from boston. I just tried with Firefox and it works. Thanks @JetBlue, @BabeTruth13 @Ms_Gisele00 @JetBlue so you delay a flight on Christmas eve for nearly 3 hours like its no big deal, and you don't even see fit to provide at least a bottle of water for your waiting customers? No excuse. @specialkx I paid over $500 out of pocket and feel that it should have went towards my monies paid. Stop advertising it if you are not serving it! Consider sending an email to JetBlue. It’s been sitting at MCO for over 9 hours and still no sign it will be delivered. These were the words of the manager at JetBlue in jfk. @joebeee11 @JetBlue Your book a flight function on the website is not working. I do not have the money to book a flight by June and feel they should have extended the credit. the travel bank website shows a 500 error. zero issues with @delta last week. @BeautifullyRayy No excuse. Dick move, JetBlue. Nothing is in working order; it’s a cluster. Now I have useless credit to a flight I cannot take because of your failure to communicate. @KarenDeGennaro @JetBlue so you delay a flight on Christmas eve for nearly 3 hours like its no big deal, and you don't even see fit to provide at least a bottle of water for your waiting customers? Not able to get through and customer service is not accepting calls. Please advise today Flight shown on time. Customer service issues, during COVID they should allow customers to sit in open seats for safety and social distance. I had no idea your SUPERVISORS were allowed to be so condescending to your customers! Via How do I speak to customer service? @airindiain Total disaster. Very interesting.... who do I send my Uber bill to which will be more than $100 being that I no longer have a ride home due to a 2 hr delay? Their solution was to either get a new plane or nobody uses the bathroom until 14k ft when it’s able to flush. @jetblue tvs not working on recent flight, @rrosario24 (wish their was a mosaic number to call). @connorallen69 End of July @JetBlue !! Built-In JetBlue Perks Through The JetBlue Plus Card & Business Credit Cards. Rush like crazy to get to gate. If you fly to Florida, it's different down there. " @Legexp01 @JetBlue Is your website down? @iamKasimMohdH @IATA Hi Kasim, I'm sorry to know about the delay of your luggage. This phone number is JetBlue's Best Phone Number because 39,630 customers like you used this contact information over the last 18 months and gave us feedback. No excuse. You might also want to write down your desired resolution: Having this information in front of you can be very helpful when talking to someone from JetBlue. One advantage to email is that you can write out your concern, walk away, and then come back to review it to make sure you have communicated your issue effectively. Am I supposed to waste 7 hours of my time at the airport? Great service at @BostonLogan, @walker_chris55 . @JetBlue Fyi i think i figured out the issue. Get your shit together. I have spent hours--that's plural with an s on the end--trying to gain access to the account to view the more than $700 in credits I'm supposed to have. @evanbeals The travel credit was set to expire May 2020. @UpYourTravel #NEVERWORK. We're still waiting for updates from JetBlue. I've had many issues with them. Kylie from Utah I have time today! zero issues with @delta last week. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Pandemic. Just FYI. Flight 227 to MCO, @clifflafemina The issue is that less than a week before my flight the promised health and safety procedures changed. 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